FAQs of Scroll Pens
1. What's the price for banner pen? Do you have price list for all the pen models? Where to order?
Check price here.
Where to order: (Price as low as USD0.4/pc, and free shipping to your door!) *
Banner Pen order link for 500+ for USA, West Euro, Australia clients
Banner Pen order link for 500+ for clients from Africa, South America,East Euro, Mid East
2.What is DHL express frieght?
Prices already include DHL express to your door. No set up charge. All cost is included. No hidden fees.
3. What's your delivery time?
Normal orders are 4 weeks to your door after received your payment. 15-days Urgent Orders are 15 days to your door after received your payment. But there will be no logos on clip of barrel for 15-days Urgent Orders. And you need our confirmation for urgent orders.
4. Can you send us a sample/some samples?
Please check our sample policy.
5. Do you have any reference clients?
Yes. See some examples of our clients.
6. What is artwork format you accept? Can you design artwork
according to our requirements/pictures? And how to send artworks to you?
For example of HSBANNER-9
- Max Print size: 168*68mm (that's the visible size on finished
products, your artwork shall be 5-10mm larger for backgroud bleeding) - Artwork Format: .ai or PDF; Or any kind of high quality image, such as jpg,gif
- Extra silk printed logo on clip: 30*5mm; on barrel: 100*50mm
We offer artwork design service. Artwork design cost of 4 color
offset print on paper banner: USD50. One time change is included in
artwork design cost. If you want to change second time, another USD50.
Find more information from Scroll pen artwork designing instructions
We will give you an ftp account to upload artwork. You can use ftp client such as Filezilla. And make a new folder with our PI number.
7. What else shall I confirm after ordered?
See Confirmations before production
8. Do you have Distributor/Reseller/Agent at our country? And how can
be your Distributor/Reseller/Agenct? Can we be your exclusive
distributor?
The word is flat, we don't think it is necessary for exclusive
distributor/agent. And we already have clients on every continent and
most of the active economic area.
Comments
15-days Urgent Orders Plan for scroll pens
As most of the small quantity promotional gifts are for a certain comming event. Thus many orders need quick production and swift delivery. We launch the 15-days Urgent Orders Plan to enhance your events!
1. Delivery time. 15 days means time between the day we received your payment and the day the goods reach your door. And everything listed in following confirmations before production must be confirmed before 15 days start counts.
2. Price. Normally there will be 20% extra based on our open price list. Check Banner pen price here. But need our further confirmation for specific region.
3. Express freight. Already included in open price list.
4. Payment Terms. T/T in advance. Usually there will be 2 business days for us to receive payment from main big USA and Euro banks. And 2-5 business days from South America and Africa. So make sure you made payment 2-3/2-5 business days before 15 days counts. And make sure use SWIFT. We can also accept paypal for small orders to speed up payment.
Confirmations before production:
Part II: Order quantity less than 10,000pcs (exclude 10,000pcs)
1. Barrel color. Choose at: http://scrollbannerpen.com/Scroll-Banner-Pens-HSBANNER-9_COLOR
Customized color for barrel is not workable for quantity less than 10,000pcs.
If not HSBANNER-9. Check all scroll banner pen models here
2. Ink color. Black or blue?
3. No logos on clip or barrel. This is to fasten production. As the barrel is transparent logo on paper banner will show clearly even the banner is not slided out.
4. Which one is the face side of your artwork. If your artwork printed on paper banner is vertical, specify which side is close to pen barrel when the paper banner is pull out.
5. Your detailed address to deliver scroll pens to. Post code, Telephone number, contact person.